FAQs & Troubleshooting
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262 Results
- 101Drum End Soon
- 102Jam Rear (With Video Instructions)
- 103Jam Inside (With Video Instructions)
- 104Jam Tray (With Video Instructions)
- 105Clean the corona wire
- 106I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 107My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 108Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 109I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 110Export a CA Certificate
- 111My Brother machine could not be found over the network when I installed drivers on my PC.
- 112When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 113Install the built-in drivers (For Windows 8 and Windows 10)
- 114Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 115Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 116Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 117Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 118Why doesn't my Brother machine have a dial tone?
- 119I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 120My Brother machine has no power.
- 121Scan a document in Windows 8 and Windows 10.
- 122When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 123Toner specks
- 124I am experiencing problems sending a fax.
- 125Set the date and time.
- 126The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 127All black
- 128I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 129I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 130I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 131Scan using XSane or GIMP (Linux)
- 132The downloaded driver's name is different from my machine's name. (Linux)
- 133Large characters are printed incorrectly. (Linux)
- 134Uninstall the scanner driver. (Linux)
- 135How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 136I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 137Update the Driver or Firmware for your Brother machine
- 138I get a TS error when trying to print on a wireless network.
- 139I cannot print on a wireless (Wi-Fi) network (Windows)
- 140I cannot print using my Brother machine on a wireless network (Mac)
- 141I cannot save a file downloaded from the Brother support website (For Windows)
- 142Enable the Brother machine's network interface.
- 143Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 144Delete print jobs from the print queue.
- 145I cannot find some option in the Printing preferences. (For Windows)
- 146Download a file from the "Downloads" section and save it to Windows 8 computer.
- 147The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 148The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 149Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 150What is Brother Web Connect?