FAQs & Troubleshooting
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185 Results
- 101I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 102Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 103Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 104I am experiencing problems sending a fax, what can I do?
- 105How do I clean the Scanner to improve the copy or fax quality?
- 106I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 107Can I reduce the size of a received fax on this machine?
- 108What does "MACHINE ERROR XX" mean?
- 109What can happen if the wrong paper is used in your machine.
- 110I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 111I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 112I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
- 113I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 114Replace the toner cartridge.
- 115What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 116Scan using XSane or GIMP (Linux)
- 117The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 118I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 119Large characters are printed incorrectly. (Linux)
- 120When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 121When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 122When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 123Uninstall the scanner driver. (Linux)
- 124I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 125I want to print using CUPS while keeping SELinux enabled. (Linux)
- 126Uninstall printer drivers (Linux)
- 127Why doesn't my Brother machine have a dial tone?
- 128I cannot scan via USB. (Mac OS X)
- 129I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 130Scan a document from a Windows Vista application
- 131Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 132I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 133The keys on the control panel do not respond.
- 134Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 135The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 136Uninstall the drivers. (Mac OS X 10.5)
- 137Why does the display read "Cover Open"?
- 138When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 139How do I clear the "Awaiting Redial" error?
- 140I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 141I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 142I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 143When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 144I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 145When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 146I cannot install the driver when using the Driver Install Tool. (Linux)
- 147My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 148The downloaded driver's name is different from my machine's name. (Linux)
- 149I cannot scan when using SELinux (Security-Enhanced Linux)
- 150I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)