FAQs & Troubleshooting
![]() |
Popular |
272 Results
- 101Is there any way to reduce Ink consumption?
- 102I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 103What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 104When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 105What does "COMM.ERROR" on the LCD display mean?
- 106I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 107I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 108When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 109What is Multi-Function Link Pro Suite?
- 110What is the BRAdmin Professional software used for?
- 111Vertical streaks appear in my copies.
- 112How do I know the current network configuration?
- 113I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 114I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 115I cannot install the driver when using the Driver Install Tool. (Linux)
- 116Configure and use the Scan Key Tool (Linux)
- 117Scan using XSane or GIMP (Linux)
- 118My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 119The downloaded driver's name is different from my machine's name. (Linux)
- 120Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 121Print command (LPR) (Linux)
- 122When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 123Delete a network scanner entry. (Linux)
- 124Uninstall Scan-key-tool. (Linux)
- 125How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 126All print jobs are aborted and nothing is printed. (Linux)
- 127To install the printer driver easily using a tool. (Linux)
- 128Uninstall printer drivers (Linux)
- 129How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 130The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 131I am sharing my Brother machine. I can print but cannot scan.
- 132Check the IP addresses of your PC and the Brother machine
- 133Windows 7 Support Information
- 134Is my Brother machine compatible with third party print servers?
- 135My machine does regular cleaning cycles in the night. How can I correct this?
- 136Why doesn't my Brother machine have a dial tone?
- 137I cannot scan via USB. (Mac OS X)
- 138I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 139How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 140"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 141Why is it necessary for my machine to go through regular cleaning cycles?
- 142When a large capacity xD-Picture Card™ or SmartMedia® card is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media card is removed. Why?
- 143Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 144Scan a document in Windows 8 and Windows 10.
- 145Scan a document from a Windows Vista application
- 146Glossy Paper does not feed correctly. What can I do?
- 147Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 148When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 149I'm using Windows® 2000 or XP. When printing from Microsoft Word, the document does not print on the paper size that I selected in the printer driver. What should I do?
- 150Can I print a report that will show a listing of faxes I sent and received?