FAQs & Troubleshooting
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277 Results
- 101The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 102Configure the Scan to Email Feature (Linux)
- 103Cannot print after a Windows 10 update (June 2020)
- 104Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 105I cannot scan when using SELinux (Security-Enhanced Linux)
- 106Delete a network scanner entry. (Linux)
- 107All print jobs are aborted and nothing is printed. (Linux)
- 108I am unable to print from a client PC to a printer on a print server. (Linux)
- 109To install the printer driver easily using a tool. (Linux)
- 110Open the "Scanners and Cameras" and Properties.
- 111How to identify your Operating System (OS).
- 112The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 113Do I need a telephone line to send and receive faxes with my Brother machine?
- 114Send a fax without scanning the documents into memory.
- 115Change the printer driver settings (Windows/macOS)
- 116How many times will my Brother machine automatically redial a busy number?
- 117The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 118Scan multiple pages into one file instead of each scan being saved as a separate file.
- 119Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 120I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 121Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 122How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 123How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 124I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 125I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 126"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 127Change the user interface of ControlCenter3
- 128Scan a document in Mac OS X 10.6.
- 129Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 130Scan a document from a Windows Vista application
- 131"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 132When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 133When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 134When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 135When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 136Clear the paper jam or printer jam.
- 137Can I print a report that will show a listing of faxes I sent and received?
- 138I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 139How do I clean the Scanner to improve the copy or fax quality?
- 140Is there any way to reduce Ink consumption?
- 141The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 142What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 143Can I reduce the size of a received fax on this machine?
- 144The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 145The LCD displays an error code (number). What does it mean?
- 146I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 147I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 148I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 149What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 150What is Multi-Function Link Pro Suite?