FAQs & Troubleshooting
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191 Results
- 51I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 52I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 53Configure the Scan to Email Feature (Linux)
- 54When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 55Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57Scan multiple pages into one file instead of each scan being saved as a separate file.
- 58Scan using XSane or GIMP (Linux)
- 59Uninstall the drivers. (macOS 13 or greater)
- 60My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 61Delete print jobs from the print queue.
- 62Can I use AirPrint with my Brother machine?
- 63What is Toner Continue Mode?
- 64Scan Unable xx
- 65Change the printer driver settings (Windows/macOS)
- 66Copied images or documents appear lighter or darker than the original document.
- 672-sided Disable or 2-sided Disabled
- 68TONER ENDED
- 69The printer status is Offline or Paused.
- 70Toner Low or Prepare New Toner Cartridge
- 71Out of Memory
- 72Drum End Soon
- 73Can I use non-Brother or third party supplies with the Brother machine?
- 74What can happen if the wrong paper is used in your machine.
- 75Print on envelopes, labels, or thick paper from the manual feed slot.
- 76I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 77"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 78Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 79When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 80Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 81Clean the scanner to improve the copy or fax quality.
- 82The driver installation finished successfully but I cannot print. (Linux)
- 83I installed scan-key-tool, but it does not work. (Linux)
- 84Send a fax using PC-FAX with LPD/LPRng (Linux)
- 85Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 86Combine multiple scanned documents into a single file with PaperPort™
- 87Download a file from the "Downloads" section and save it to Windows 8 computer.
- 88Install the built-in drivers (For Windows 8 and Windows 10)
- 89The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 90Select Receive mode.
- 91I cannot print from my computer via USB.
- 92Print Unable or Print Unable XX
- 93When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 94Verify if the Brother machine has a dial tone
- 95Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 96Size Error DX or Size Error 2-sided
- 97Manual Feed
- 98Size mismatch
- 99Drum !
- 100What is Distinctive Ring and how do I program it?