FAQs & Troubleshooting
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227 Results
- 51Can I print from or scan to Android™ Smartphone?
- 52Cannot Detect
- 53Set up my Brother machine to forward the received faxes to another location.
- 54What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 55No Paper Fed
- 56Print using only the black ink cartridge when the Color cartridges have run out.
- 57Cover is Open
- 58Transfer faxes to the PC when my machine has a mechanical issue.
- 59Where is the USB port on the machine?
- 60Print the received faxes that are stored in memory. (Fax Storage)
- 61Reset the network settings to the factory default.
- 62I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 63Firewall port requirements of the Scan Key Tool (Linux)
- 64When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 65A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 66Install Starter Ink
- 67The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 68The printer status is Offline or Paused.
- 69When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 70Document Jam/too Long
- 71Load envelopes
- 72I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 73"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 74I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 75Scan a document using Brother iPrint&Scan. (macOS only)
- 76I get a TS error when trying to print on a wireless network.
- 77I cannot print using my Brother machine on a wireless network (Windows)
- 78Connect your Brother machine to your mobile device via a wireless router or access point.
- 79Check the firmware version.
- 80The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 81"Offline" appears on the Status Monitor.
- 82Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 83Scan a document and save the scanned image to a folder on a local or network hard disk
- 84Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 85After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 86Ink Absorber Full
- 87Select Receive mode.
- 88I cannot print from my computer via USB.
- 89When I scan a document using ControlCenter, the scanned file size is too big.
- 90Unable to Print XX
- 91Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 92Wrong Paper Size
- 93Scan a document into PaperPort™ using the TWAIN driver
- 94Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 95What is Distinctive Ring and how do I program it?
- 96How do I clean the Scanner to improve the copy or fax quality?
- 97Print the Network Configuration Report
- 98I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 99Configure the Scan to Email Feature (Linux)
- 100Configure and use the Scan Key Tool (Linux)