FAQs & Troubleshooting
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363 Results
- 51I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 52Wireless setup is requesting a WPS PIN to complete the setup
- 53Firewall port requirements of the Scan Key Tool (Linux)
- 54When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 55Configure the boot method through the front panel of my Brother machine.
- 56Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 57Reduce printing noise
- 58What is AirPrint?
- 59Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 60Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 61Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 62Scan Unable xx
- 63How do I make my faxed documents lighter or darker? (Fax Contrast)
- 64How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 65When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 66Scan multiple pages into one file instead of each scan being saved as a separate file.
- 67Is my Brother machine compatible with Windows Vista?
- 68Size Error DX
- 69My Brother machine misfeeds paper.
- 70Scan a document in Mac OS X 10.6.
- 71Page skewed
- 72My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 73Uninstall the scanner driver. (Linux)
- 74I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 75I want to print using CUPS while keeping SELinux enabled. (Linux)
- 76Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 77Install PaperPort™ 12SE onto Windows 10.
- 78How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 79When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 80"Offline" appears on the Status Monitor.
- 81Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 82Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 83Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 84What is the difference between the toner cartridge and the drum unit?
- 85I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 86Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 87Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 88Supported models of Universal Printer Driver for PCL
- 89Duplex (two-sided) scan
- 90The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 91Replace Laser
- 92The printer status is Offline or Paused.
- 93When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 94Can I use voice mail on the same line as my Brother machine?
- 95I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 96Scan a document using "Scanner and Camera Wizard" in Windows XP
- 97White spots or black spots at 3.7 in. (94 mm) intervals
- 98White lines down the page
- 99Lines across the page
- 100Clean the corona wire