FAQs & Troubleshooting
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225 Results
- 51How do I adjust my Brother machine's Sleep Mode setting?
- 52I cannot install Brother drivers on Debian 10 or later (Linux)
- 53Paper size settings are unavailable when I print from OpenOffice (Linux)
- 54"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 55Important points for specifying the scan area (Linux)
- 56I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 57I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 58Pre-Required Procedures (Linux)
- 59Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 60"Offline" appears on the Status Monitor.
- 61What is the difference between the toner cartridge and the drum unit?
- 62Can I print from or scan to Android™ Smartphone?
- 63Can I print from and scan to iPhone, iPod touch and iPad?
- 64Scan and save a document in PDF format (Scan to File)
- 65Verify if the Brother machine has a dial tone
- 66I cannot scan via USB. (Mac OS X)
- 67I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 68Scan a document into ScanSoft™ PaperPort™ 11SE
- 69My Brother machine misfeeds paper.
- 70Scan a document in Mac OS X 10.7.
- 71Scan a document from a Windows Vista application
- 72I am experiencing problems sending a fax, what can I do?
- 73When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 74What does "COMM.ERROR" on the LCD display mean?
- 75How do I clear vertical lines or streaks that appear in the copies I made?
- 76Scan using XSane or GIMP (Linux)
- 77The downloaded driver's name is different from my machine's name. (Linux)
- 78The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 79The driver installation finished successfully but I cannot print. (Linux)
- 80I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 81When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 82I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 83When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 84I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 85Check the firmware version.
- 86The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 87A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 88I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 89The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 90Locate files scanned with ControlCenter2 (For Macintosh)
- 91I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 92How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 93The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 94I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 95I can receive a fax, but cannot receive a telephone call.
- 96The paper is skewed when it's printed.
- 97Can I set my Brother machine to forward the faxes I receive to another location?
- 98Scan a document from the Windows Vista Photo Gallery
- 99Is my Brother machine compatible with Windows Vista?
- 100When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)