FAQs & Troubleshooting
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281 Results
- 51Check the firmware version.
- 52Do I need a telephone line to send and receive faxes with my Brother machine?
- 53Can I print from or scan to Android™ Smartphone?
- 54My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 55Scan and save a document in PDF format (Scan to File)
- 56My machine does regular cleaning cycles in the night. How can I correct this?
- 57I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 58I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 59I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 60Can I use voice mail on the same line as my Brother machine?
- 61Does NC-2200w work with Windows Vista?
- 62I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 63Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 64I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 65One or more of my colors are not printing (blank). What can I do?
- 66I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 67When I print, the pages are smudged with ink. What should I do?
- 68I'm using Windows® 2000 or XP. When printing from Microsoft Word, the document does not print on the paper size that I selected in the printer driver. What should I do?
- 69I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 70Vertical streaks appear in my copies.
- 71I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 72I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 73When I print images, the quality is not good (Linux)
- 74Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 75Configure scan settings without administrator privileges (Linux)
- 76Windows 10 Support Information
- 77Delete print jobs from the print queue.
- 78The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 79How to identify your Operating System (OS).
- 80The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 81The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 82I cannot print from my computer via network. (For Windows)
- 83Functions supported in the Windows 7 built-in drivers
- 84Check the IP addresses of your PC and the Brother machine
- 85"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 86Verify if the Brother machine has a dial tone
- 87I cannot scan via USB. (Mac OS X)
- 88Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 89Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 90Can I print using only the black ink cartridge when the Color cartridges have run out?
- 91I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 92When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 93Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 94How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 95I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 96Change the user interface of ControlCenter3
- 97Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 98When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 99Which E-mail packages are compatible with ControlCenter3?
- 100Can third party ink be used to refill the ink cartridges?