FAQs & Troubleshooting
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272 Results
- 51I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 52What is the BRAdmin Professional software used for?
- 53I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 54Why can't I print when an ink cartridge is empty?
- 55I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 56Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 57Scan an image and insert it in a Windows XP application
- 58How do I know which receive mode to select?
- 59What is the "Station ID" and how do I set it?
- 60When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 61The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 62The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 63I cannot make borderless prints.
- 64How to identify your Operating System (OS).
- 65I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 66Locate files scanned with ControlCenter2 (For Macintosh)
- 67Change the printer driver settings (Windows/macOS)
- 68The printer status is Offline or Paused.
- 69I am sharing my Brother machine. I can print but cannot scan.
- 70I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 71Is my Brother machine compatible with third party print servers?
- 72Scan multiple pages into one file instead of each scan being saved as a separate file.
- 73I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 74Is my Brother machine compatible with Windows Vista?
- 75Change the user interface of ControlCenter3
- 76I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 77Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 78How do I clear the message "PAPER JAM" from the display?
- 79How do I clean the Scanner to improve the copy or fax quality?
- 80Where do I find manuals for my Brother machine?
- 81My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 82I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 83I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 84My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86I installed scan-key-tool, but it does not work. (Linux)
- 87Uninstall Scan-key-tool. (Linux)
- 88I am unable to print from a client PC to a printer on a print server. (Linux)
- 89I can print but cannot scan via network. (For Windows)
- 90Create or view a XML Paper Specification document
- 91I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 92Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 93I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 94When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 95Where can I find my Brother machine's serial number?
- 96When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 97The LCD displays an error code (number). What does it mean?
- 98How do I print envelopes?
- 99I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 100I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)