FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Install the Brother Mobile Connect application (for mobile device)
- 52What is the difference between the toner cartridge and the drum unit?
- 53Change the printer driver settings (Windows)
- 54Install the optional lower tray
- 55Ghosting images
- 56I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 57The downloaded driver's name is different from my machine's name. (Linux)
- 58I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 59Set up your Brother machine on a wireless network (Windows/macOS)
- 60The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 61My Brother machine could not be found over the network when I installed drivers on my computer.
- 62(Video) Set up your Brother machine
- 63I cannot print full-page photos or images using Email Print.
- 64Delete print jobs from the print queue.
- 65Supported models of Universal Printer Driver for PCL
- 66Lines across the page
- 67Can I use non-Brother or third party supplies with the Brother machine?
- 68Large characters are printed incorrectly. (Linux)
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 71"Offline" appears on the Status Monitor. (Windows)
- 72Important points you need to confirm before configuring your Brother machine for a wireless network.
- 73I cannot print from my computer via USB.
- 74In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 75When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77I cannot connect my machine to a Windows 11 computer via USB.
- 78When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 79A security warning appears when accessing Web Based Management via HTTPS.
- 80I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 81Can I send a print job to multiple machine email addresses using Email Print?
- 82I cannot install Brother drivers on Debian 10 or later (Linux)
- 83What driver package format is supported by my Linux distribution?
- 84Check the remaining ink or toner level (Linux)
- 85When I print images, the quality is not good (Linux)
- 86Where can I download Brother iPrint&Scan application for Mac?
- 87My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 88Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90I am unable to print from a client PC to a printer on a print server. (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92Update the Driver or Firmware for your Brother machine
- 93How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 94Access Web Based Management *
- 95I cannot save a file downloaded from the Brother support website (For Windows)
- 96Protect your Brother machine against unauthorised access over the network
- 97Print the WLAN Report *
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 99Clean the Paper Pick-up Rollers *
- 100Clean the Drum Unit *