FAQs & Troubleshooting
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114 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Protect your Brother machine against unauthorised access over the network
- 52Delete print jobs from the print queue.
- 53What is the difference between the toner cartridge and the drum unit?
- 54Important points you need to confirm before configuring your Brother machine for a wireless network.
- 55Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 56I cannot print from my computer via USB.
- 57In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 58Can I use non-Brother or third party supplies with the Brother machine?
- 59Ghosting images
- 60Black lines down the page
- 61The scanning speed is slow when scanning from my machine. (Windows)
- 62I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 63My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65Large characters are printed incorrectly. (Linux)
- 66I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 67To install the printer driver easily using a tool. (Linux)
- 68Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 69Update the Driver or Firmware for your Brother machine
- 70I get a TS error when trying to print on a wireless network.
- 71Set up your Brother machine on a wireless network (Windows/macOS)
- 72Open the Status Monitor (Windows)
- 73Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 74When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 75Uninstall the Brother Software and Drivers (Windows)
- 76What is the default password for my Brother machine?
- 77I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 78I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 79Can I send a print job to multiple machine email addresses using Email Print?
- 80Check the remaining ink or toner level (Linux)
- 81Wireless setup is requesting a WPS PIN to complete the setup
- 82I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 83I am unable to print from a client PC to a printer on a print server. (Linux)
- 84Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 85The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 86Access Web Based Management *
- 87Enable the Brother machine's network interface.
- 88Check the firmware version.
- 89"Offline" appears on the Status Monitor. (Windows)
- 90Print the WLAN Report *
- 91Discover the MAC address of the Brother network card
- 92Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 93Cannot Print ##
- 94The printer status is Offline or Paused.
- 95Clean the Paper Pick-up Rollers *
- 96I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 97Clean the Drum Unit *
- 98Toner Low or Prepare New Toner Cartridge
- 99My Brother machine has no power.
- 100Out of Memory