FAQs & Troubleshooting
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135 Results
- 51Paper size settings are unavailable when I print from OpenOffice (Linux)
- 52I am unable to print from a client PC to a printer on a print server. (Linux)
- 53Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 54I cannot find some option in the Printing preferences. (For Windows)
- 55Open the Control Panel (For Windows)
- 56How to identify your Operating System (OS).
- 57I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 58I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 59The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 60I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 61Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 62What is a "Generic PCL Driver"?
- 63Lines appears across the page.
- 64Can I use non-Brother or third party supplies with the Brother machine?
- 65What can happen if the wrong paper is used in your machine.
- 66How do I install the Optional Tray Unit?
- 67What is the recommended paper?
- 68What is the best printer driver to use-the PCL or BR-Script driver?
- 69Print on both sides of the paper.
- 70Replace the toner cartridge
- 71Vertical black lines appear on the printout.
- 72I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 73My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 74I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 75Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 76Large characters are printed incorrectly. (Linux)
- 77The driver installation finished successfully but I cannot print. (Linux)
- 78All print jobs are aborted and nothing is printed. (Linux)
- 79I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 80To install the printer driver easily using a tool. (Linux)
- 81I want to print using CUPS while keeping SELinux enabled. (Linux)
- 82I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 83Check the firmware version.
- 84Install the built-in drivers (For Windows 8 and Windows 10)
- 85A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 86How do I clean the paper pick-up roller?
- 87In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 88My Brother machine misfeeds paper.
- 89In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 90Print overrun
- 91Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 92How do I clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside?
- 93White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 94White lines or bands or ribbing across the page.
- 95How do I clear paper jams?
- 96I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 97I cannot install Brother drivers on Debian 10 or later (Linux)
- 98Cannot print after a Windows 10 update (June 2020)
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)