FAQs & Troubleshooting
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128 Results
- 51I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 52I cannot print from my computer via USB.
- 53I cannot print from my computer via network. (For Windows)
- 54In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 55I cannot use the "Modules Update" button on Web BRAdmin.
- 56Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 57Uninstall the drivers. (Mac OS X 10.5)
- 58Printouts have toner specks.
- 59When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 60Printouts are with gray background.
- 61Replace the drum unit.
- 62The driver installation finished successfully but I cannot print. (Linux)
- 63I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 64I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 65Can I print from or scan to Android™ Smartphone?
- 66Change the printer driver settings (Windows/macOS)
- 67I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 68I cannot print from my computer via network. (For Macintosh)
- 69The printer status is Offline or Paused.
- 70Windows 7 Support Information
- 71How can I print the pages in reverse page order in Windows?
- 72I updated the Web BRAdmin and cannot enable the logging function.
- 73Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 74The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 75Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 76Why does the Drum LED blink ?
- 77What kind of memory can I use?
- 78The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 79White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 80White lines appears down the page.
- 81Can I use non-Brother or third party supplies with the Brother machine?
- 82Uninstall the printer drivers (For Windows)
- 83How do I install additional memory?
- 84Replace the toner cartridge.
- 85How do I clear paper jams?
- 86I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 87Print command (LPR) (Linux)
- 88To install the printer driver easily using a tool. (Linux)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90Uninstall printer drivers (Linux)
- 91Open the Control Panel (For Windows)
- 92What is the difference between the toner cartridge and the drum unit?
- 93I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 94A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 95There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 96I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 97I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 98In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 99Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 100I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?