FAQs & Troubleshooting
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156 Results
- 51I am unable to print from a client PC to a printer on a print server. (Linux)
- 52When printing with monochrome laser printer, the print position shifts. (Linux)
- 53A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 54I cannot print from my computer via network. (For Macintosh)
- 55The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 56What kind of USB cable should I use?
- 57When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 58I cannot use the "Modules Update" button on Web BRAdmin.
- 59I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 60Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 61What is a "Generic PCL Driver"?
- 62Printouts are with gray background.
- 63Replace the drum unit.
- 64Printouts are faint.
- 65When trying to print from Mac OS® X the print queue is stopped.
- 66When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 67How do I install additional memory?
- 68Print on envelopes.
- 69The driver installation finished successfully but I cannot print. (Linux)
- 70Open the Control Panel (For Windows)
- 71Windows 7 Support Information
- 72I updated the Web BRAdmin and cannot enable the logging function.
- 73How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 74My Brother machine misfeeds paper.
- 75How can I install the Web BRAdmin on Windows Server 2003?
- 76Why are the ready and alarm lights blinking?
- 77The machine does not print anything.
- 78I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 79Uninstall the drivers. (Mac OS X 10.5)
- 80Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 81How do I clean the inside of the printer and Drum Unit?
- 82When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 83White lines appears down the page.
- 84I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 85How do I clean the corona wire of the drum unit?
- 86How do I clear paper jams?
- 87The image is ghosted.
- 88Output sheets are completely black.
- 89I cannot install Brother drivers on Debian 10 or later (Linux)
- 90Large characters are printed incorrectly. (Linux)
- 91Print command (cupswrapper) (Linux)
- 92I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 93To install the printer driver easily using a tool. (Linux)
- 94I want to print using CUPS while keeping SELinux enabled. (Linux)
- 95Uninstall printer drivers (Linux)
- 96Pre-Required Procedures (Linux)
- 97Windows 10 Support Information
- 98What is the difference between the toner cartridge and the drum unit?
- 99The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 100Can I print from and scan to iPhone, iPod touch and iPad?