FAQs & Troubleshooting
![]() |
Popular |
150 Results
- 51Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 52Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 53Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 54Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 55How to identify your Operating System (OS).
- 56What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 57Wrong Paper Type
- 58When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 59The printer is not printing or prints unexpectedly.
- 60When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 61Out of Memory
- 62Cancel print jobs using the printer control panel.
- 63I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 64The driver installation finished successfully but I cannot print. (Linux)
- 65I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 66Unpack your Brother machine
- 67The top cover of my Brother machine becomes hot.
- 68The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 69Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 70I cannot print from my computer via network. (For Macintosh)
- 71The printer status is Offline or Paused.
- 72Uninstall the drivers. (macOS 13 or greater)
- 73Clean the corona wire of the drum unit.
- 74I cannot install the driver when using the Driver Install Tool. (Linux)
- 75Cannot print after a Windows 10 update (June 2020)
- 76The downloaded driver's name is different from my machine's name. (Linux)
- 77The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 78Large characters are printed incorrectly. (Linux)
- 79I want to print using CUPS while keeping SELinux enabled. (Linux)
- 80I cannot install the Brother printer driver (macOS 11 or later)
- 81Enable the Brother machine's network interface.
- 82Check the firmware version.
- 83Protect your Brother machine against unauthorised access over the network
- 84Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 85Open the Control Panel (For Windows)
- 86Printing/ Scanning with a mobile device
- 87Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 88Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 89What is the difference between the toner cartridge and the drum unit?
- 90Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 91Important points you need to confirm before configuring your Brother machine for a wireless network.
- 92I cannot print from my computer via USB.
- 93No Drum
- 94Print Unable or Print Unable XX
- 95Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 96Clean the Drum Unit.
- 97Drum !
- 98Cooling Down
- 99Can I use non-Brother or third party supplies with the Brother machine?
- 100Service Call