FAQs & Troubleshooting
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142 Results
- 51M3124301 appears on the Artspira app screen.
- 52"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 53"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 54"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 55"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 56"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 57"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 58How do I delete short stitches ?
- 59The needle threader cannot be used.
- 60Although the thread is not broken, a broken thread error occurs and the machine stops.
- 61The machine is noisy while embroidering.
- 62"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 63"Trimming sensor error." message appears on the LCD. What does it mean?
- 64"This pattern cannot be used." message appears on the LCD. What does it mean?
- 65"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 66How do I attach or remove the embroidery frame?
- 67How do I adjust the tension of the upper thread ?
- 68"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 69"Failed to save file." message appears on the LCD. What does it mean?
- 70Maintenance (Oiling the machine)
- 71Maintenance (Cleaning the bobbin case)
- 72Maintenance (Clean the hook)
- 73How do I install the bobbin wound with thread?
- 74"USB media error" message appears on the LCD. What does it mean?
- 75"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 76"Select a pattern." message appears on the LCD. What does it mean?
- 77I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 78E92001 appears on the Artspira app screen.
- 79M4345001 appears on the Artspira app screen.
- 80How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 81How to use the Round frame (PRPRFK1) [Video instructions]
- 82How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 83Data cannot be saved to the machine
- 84The pattern transferred from the Artspira app does not appear on the screen of the machine
- 85After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 86Multiple data cannot be transferred to the machine at once
- 87There is no machine that can be transferred
- 88How to stop "Send usage information to help improve Brother products and services"
- 89How to unsubscribe from Artspira
- 90How to connect your machine and transfer data to Artspira
- 91About the contents and data treated by Artspira app
- 92M5622201 appears on the Artspira app screen.
- 93M4341001 appears on the Artspira app screen.
- 94M4210001 appears on the Artspira app screen.
- 95M2513631 appears on the Artspira app screen.
- 96M2102501 appears on the Artspira app screen.
- 97"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 98"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 99How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 100The monitoring app on the smart device receives the notification items I do not need.