FAQs & Troubleshooting
Latest |
62 Results
- 5115/10/2018My scanner is connected but it will not feed my document or do anything else.
- 5215/10/2018My scanned images have black lines running through them, blank spaces, or just overall bad quality.
- 5315/10/2018The cover of the manual document feeder is open.
- 5415/10/2018A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
- 5512/10/2018Clean the inside of the machine.
- 5607/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5725/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5825/03/2016Can I print from or scan to Android™ Smartphone?
- 5925/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 6006/01/2016Windows 10 Support Information
- 6106/04/2015My scanner gets warm.
- 6227/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)