FAQs & Troubleshooting
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214 Results
- 51I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 52When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 53Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 54I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 55"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 56Large characters are printed incorrectly. (Linux)
- 57I cannot make borderless prints.
- 58I cannot print from my computer via USB.
- 59When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 60Scan a document in Windows 8 and Windows 10.
- 61Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 62Set the date and time
- 63I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 64I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 65Configure the Scan to Email Feature (Linux)
- 66When I print images, the quality is not good (Linux)
- 67The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 68I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 69Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 70When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 71I installed scan-key-tool, but it does not work. (Linux)
- 72Configure scan settings without administrator privileges (Linux)
- 73I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 74I am unable to print from a client PC to a printer on a print server. (Linux)
- 75Uninstall printer drivers (Linux)
- 76Delete print jobs from the print queue.
- 77Open the "Scanners and Cameras" and Properties.
- 78A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 79Locate files scanned with ControlCenter2 (For Macintosh)
- 80The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 81When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 82I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 83My machine does regular cleaning cycles in the night. How can I correct this?
- 84When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 85I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 86I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 87Wrong Paper Size
- 88Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 89When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 90Scan a document into ScanSoft™ PaperPort™ 11SE
- 91Which E-mail packages are compatible with ControlCenter3?
- 92Why is it necessary for my machine to go through regular cleaning cycles?
- 93When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 94Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 95How do I clear the message "Unable to..." or "... Unable" ?
- 96Is there any way to reduce Ink consumption when printing from my computer?
- 97The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 98I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 99When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 100When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?