FAQs & Troubleshooting
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210 Results
- 51What kind of Media Adapter can I use?
- 52When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 53Uninstall the drivers. (Mac OS X 10.5)
- 54When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 55I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 56I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 57I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 58When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 59When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 60What is MFL-Pro Suite Software (Multi-Function Link Pro Suite)?
- 61I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 62I'm using Macintosh®. What are the settings in the Scanner window used for?
- 63When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 64Images of the thumbnail page from the media (memory) card won't print.
- 65I cannot install the driver when using the Driver Install Tool. (Linux)
- 66Configure the Scan to Email Feature (Linux)
- 67I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 68I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 69The downloaded driver's name is different from my machine's name. (Linux)
- 70The driver installation finished successfully but I cannot print. (Linux)
- 71When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 72Important points for specifying the scan area (Linux)
- 73Uninstall the scanner driver. (Linux)
- 74I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 75To install the printer driver easily using a tool. (Linux)
- 76I want to print using CUPS while keeping SELinux enabled. (Linux)
- 77Firewall port requirements of the Scan Key Tool (Linux)
- 78How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 79The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 80I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 81When I scan a document using ControlCenter, the scanned file size is too big.
- 82"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 83I cannot scan via USB. (Mac OS X)
- 84I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 85Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 86I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 87Scan a document from the Windows Vista Photo Gallery
- 88PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 89I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 90When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 91The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
- 92When a large capacity xD-Picture Card™ or SmartMedia® card is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media card is removed. Why?
- 93Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 94Scan an image and insert it in a Windows XP application
- 95Scan a document from a Windows Vista application
- 96I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 97Glossy Paper does not feed correctly. What can I do?
- 98"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 99When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 100When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?