FAQs & Troubleshooting
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224 Results
- 51How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 52When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 53How do I know which receive mode to select?
- 54I am having a problem receiving faxes.
- 55Set the date and time
- 56The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 57Why are the faxes I send always received with a black vertical line down the page?
- 58Can I confirm that the FAX was sent correctly?
- 59Replace the toner cartridge
- 60I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 61I cannot install the driver when using the Driver Install Tool. (Linux)
- 62Configure and use PC-FAX (CUPS) (Linux)
- 63Scan using XSane or GIMP (Linux)
- 64I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 65Paper size settings are unavailable when I print from OpenOffice (Linux)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67Large characters are printed incorrectly. (Linux)
- 68When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 69I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 70I cannot scan when using SELinux (Security-Enhanced Linux)
- 71I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 72When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 73Delete a network scanner entry. (Linux)
- 74Important points for specifying the scan area (Linux)
- 75I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 76All print jobs are aborted and nothing is printed. (Linux)
- 77I am unable to print from a client PC to a printer on a print server. (Linux)
- 78I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 79When printing with monochrome laser printer, the print position shifts. (Linux)
- 80I want to print using CUPS while keeping SELinux enabled. (Linux)
- 81Uninstall printer drivers (Linux)
- 82Firewall port requirements of the Scan Key Tool (Linux)
- 83Install PaperPort™ 12SE / 14SE onto Windows 10.
- 84Check the firmware version.
- 85How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 86Install the built-in drivers (For Windows 8 and Windows 10)
- 87What is the difference between the toner cartridge and the drum unit?
- 88A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 89The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 90When I scan a document using ControlCenter, the scanned file size is too big.
- 91I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 92"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 93Is my Brother machine compatible with third party print servers?
- 94Duplex Copy (1-sided to 2-sided)
- 95Why doesn't my Brother machine have a dial tone?
- 96Verify if the Brother machine has a dial tone
- 97Make copies using my Brother machine.
- 98When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 99Scan a document from the Windows Vista Photo Gallery
- 100How do I use my Outlook contacts with my Brother PC-Fax? (import)