FAQs & Troubleshooting
Latest |
186 Results
- 5129/10/2019Large characters are printed incorrectly. (Linux)
- 5229/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5323/10/2019To install the printer driver easily using a tool. (Linux)
- 5414/06/2019Windows 10 Support Information
- 5512/06/2019Uninstall printer drivers (Linux)
- 5630/01/2019Print command (cupswrapper) (Linux)
- 5729/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 5829/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 5929/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 6029/01/2019Command List of brscan. (Linux)
- 6129/01/2019Uninstall the scanner driver. (Linux)
- 6229/01/2019Uninstall Scan-key-tool. (Linux)
- 6324/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 6424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6524/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 6624/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 6724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6917/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7016/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 7101/04/2016I'm using Macintosh. What is the PreScan option used for?
- 7225/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 7325/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7425/03/2016What is the Network Shared printing?
- 7525/03/2016Can I print from or scan to Android™ Smartphone?
- 7625/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 7724/03/2016Is my Brother machine compatible with third party print servers?
- 7824/03/2016I cannot scan via USB. (Mac OS X)
- 7924/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 8024/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 8124/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 8221/04/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 8303/04/2015I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 8415/12/2014I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 8520/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 8612/11/2014The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 8719/09/2014Why doesn't my Brother machine have a dial tone?
- 8805/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 8917/02/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 9027/01/2014I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 9127/01/2014I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 9227/01/2014How can I improve poor print quality?
- 9327/01/2014What is the "Station ID" and how do I set it?
- 9420/01/2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 9517/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 9617/01/2014Scan an image and insert it in a Windows XP application
- 9717/01/2014Scan a document from a Windows XP application
- 9826/11/2013I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 9917/05/2013Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10017/05/2013Windows 7 Support Information