FAQs & Troubleshooting
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131 Results
- 51How can I activate/deactivate the Toner Save Mode?
- 52Output sheets are completely black.
- 53I cannot install the driver when using the Driver Install Tool. (Linux)
- 54Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 55I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 56I am unable to print from a client PC to a printer on a print server. (Linux)
- 57Windows 10 Support Information
- 58Install the built-in drivers (For Windows 8 and Windows 10)
- 59I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 60Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 61When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 62After I installed Sun JavaVM, some applications will not work correctly.
- 63Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 64Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 65Black toner marks appear across the page.
- 66White lines appears down the page.
- 67Lines appears across the page.
- 68Replace the drum unit.
- 69I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 70Print on both sides of the paper.
- 71Uninstall the printer drivers (For Windows)
- 72How do I print envelopes from the manual feed slot in Windows® applications?
- 73Where do I find the complete User's Guide?
- 74Vertical black lines appear on the printout.
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76The downloaded driver's name is different from my machine's name. (Linux)
- 77The driver installation finished successfully but I cannot print. (Linux)
- 78Print command (cupswrapper) (Linux)
- 79I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 80All print jobs are aborted and nothing is printed. (Linux)
- 81I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 82I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 83To install the printer driver easily using a tool. (Linux)
- 84When printing with monochrome laser printer, the print position shifts. (Linux)
- 85Pre-Required Procedures (Linux)
- 86Check the firmware version.
- 87Open the Control Panel (For Windows)
- 88What is the difference between the toner cartridge and the drum unit?
- 89A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 90The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 91Change the printer driver settings (Windows/macOS)
- 92I cannot print from my computer via network. (For Windows)
- 93Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 94Windows 7 Support Information
- 95The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 96How can I install the Web BRAdmin on Windows Server 2003?
- 97In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 98How do I print a Test page?
- 99Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 100Drum Life End Soon