FAQs & Troubleshooting
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156 Results
- 51What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 52How do I check the driver version in Windows® NT 4.0?
- 53Where do I find a Parallel or USB interface cable?
- 54Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 55The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 56I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 57Why are the alarm and data lights blinking?
- 58How can I change the IP address using the ARP and PING commands?
- 59Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 60What kind of paper can I use?
- 61Why are all the lights blinking then the drum light blinking?
- 62I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 63Printouts have a curl or wave.
- 64White lines appears down the page.
- 65What do the LED indications mean?
- 66Printouts are with gray background.
- 67What can happen if the wrong paper is used in your machine.
- 68When trying to print from Mac OS® X the print queue is stopped.
- 69When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 70How do I install additional memory?
- 71I cannot install the driver when using the Driver Install Tool. (Linux)
- 72Paper size settings are unavailable when I print from OpenOffice (Linux)
- 73My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 74Large characters are printed incorrectly. (Linux)
- 75The driver installation finished successfully but I cannot print. (Linux)
- 76Print command (cupswrapper) (Linux)
- 77All print jobs are aborted and nothing is printed. (Linux)
- 78I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 79When printing with monochrome laser printer, the print position shifts. (Linux)
- 80Windows 10 Support Information
- 81Install the built-in drivers (For Windows 8 and Windows 10)
- 82I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 83A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 84Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 85I updated the Web BRAdmin and cannot enable the logging function.
- 86Why are the alarm and data lights on?
- 87How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 88How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 89What is a Print Server?
- 90When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 91My Brother machine misfeeds paper.
- 92In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 93Why does the Drum LED light?
- 94Uninstall the drivers. (Mac OS X 10.5)
- 95Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 96Replace the drum unit.
- 97Printouts are faint.
- 98Can I buy any MICR toner?
- 99Uninstall the printer drivers (For Windows)
- 100White spots appear in areas of dense black printing.