FAQs & Troubleshooting
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- 51I can receive a fax, but cannot receive a telephone call.
- 52How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 53Store numbers on my Brother machine for easy dialing from the control panel.
- 54Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 55Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 56What is Distinctive Ring and how do I program it?
- 57Wrinkles or creases
- 58Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 59I'm using Macintosh. What is the PreScan option used for?
- 60Page skewed
- 61I cannot install Brother drivers on Debian 10 or later (Linux)
- 62Configure the Scan to Email Feature (Linux)
- 63I installed scan-key-tool, but it does not work. (Linux)
- 64Pre-Required Procedures (Linux)
- 65Can I print from or scan to Android™ Smartphone?
- 66Poor fixing
- 67Toner specks
- 68JAM TRAY
- 69Lines across the page
- 70What does "COMM.ERROR" on the LCD display mean?
- 71The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 72Turn the Toner Save mode on or off
- 73Hollow print
- 74I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 78"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 79Large characters are printed incorrectly. (Linux)
- 80Delete a network scanner entry. (Linux)
- 81Important points for specifying the scan area (Linux)
- 82All print jobs are aborted and nothing is printed. (Linux)
- 83I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 84Firewall port requirements of the Scan Key Tool (Linux)
- 85Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 86A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 87I cannot save a file downloaded from the Brother support website (For Windows)
- 88When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 89I cannot find some option in the Printing preferences. (For Windows)
- 90Install the built-in drivers (For Windows 8 and Windows 10)
- 91What is the difference between the toner cartridge and the drum unit?
- 92Can I use AirPrint with my Brother machine?
- 93How to identify your Operating System (OS).
- 94Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 95Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 96Do I need a telephone line to send and receive faxes with my Brother machine?
- 97Unable to Scan / Scan Unable
- 98Configure a cover page for PC-FAX.
- 99How do I make my faxed documents lighter or darker? (Fax Contrast)
- 100How many times will my Brother machine automatically redial a busy number?