FAQs & Troubleshooting
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120 Results
- 51I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 52I want to print using CUPS while keeping SELinux enabled. (Linux)
- 53Uninstall printer drivers (Linux)
- 54I cannot print from my computer via USB.
- 55Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 56Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 57Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 58How do I clear the message "MFC is Busy" or "Connect Failure"?
- 59How do I clear the "Awaiting Redial" error?
- 60I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 61I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 62Cannot print after a Windows 10 update (June 2020)
- 63Paper size settings are unavailable when I print from OpenOffice (Linux)
- 64My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 65The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 66Large characters are printed incorrectly. (Linux)
- 67When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 68I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 69I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 70The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 71The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 72Windows 7 Support Information
- 73Why doesn't my Brother machine have a dial tone?
- 74I cannot print with Windows Vista 64bit.
- 75Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 76When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 77I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 78The keys on the control panel do not respond.
- 79How can I clear the "PAPER JAM" error message?
- 80I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 81I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 82My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 83Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 84I am experiencing problems sending a fax, what can I do?
- 85How can I re-install the drivers?
- 86What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 87The driver installation finished successfully but I cannot print. (Linux)
- 88I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 89All print jobs are aborted and nothing is printed. (Linux)
- 90I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 93In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 94How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 95Why does the display read "Cover Open"?
- 96I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 97When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 98Why are my sent faxes always received with a black vertical line down the page?
- 99When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 100How can I clear the "PLS OPEN COVER" error message on LCD?