FAQs & Troubleshooting
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171 Results
- 5117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5215/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 5315/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 5410/11/2021Open the Control Panel (For Windows)
- 5512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5622/03/2021Low Temperature
- 5718/02/2021When I print photos, the color quality is not good.
- 5829/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5919/08/2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 6027/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6116/07/2020Cannot print after a Windows 10 update (June 2020)
- 6206/07/2020Scan using XSane or GIMP (Linux)
- 6306/07/2020Important points for specifying the scan area (Linux)
- 6406/07/2020What driver package format is supported by my Linux distribution?
- 6529/06/2020Sleep
- 6602/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6728/05/2020Paper Size Mismatch / Size Mismatch
- 6828/05/2020Out of Memory
- 6913/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7006/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7106/04/2020Delete a network scanner entry. (Linux)
- 7201/04/2020What is the recommended paper?
- 7313/02/2020(Video) Unpack your Brother machine
- 7420/01/2020Ink Box Full / InkBox Full
- 7506/01/2020When I print images, the quality is not good (Linux)
- 7606/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 7703/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7803/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7927/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8029/10/2019Large characters are printed incorrectly. (Linux)
- 8129/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 8223/10/2019To install the printer driver easily using a tool. (Linux)
- 8310/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 8412/06/2019Uninstall printer drivers (Linux)
- 8529/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 8629/01/2019Command List of brscan. (Linux)
- 8729/01/2019Uninstall the scanner driver. (Linux)
- 8829/01/2019Uninstall Scan-key-tool. (Linux)
- 8924/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9024/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9124/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 9224/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 9321/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9420/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9522/11/2018Print using only the black ink tank when the Color tanks have run out.
- 9619/11/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 9717/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9817/10/2018Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 9917/10/2018Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 10014/06/2018Improve poor print quality.