FAQs & Troubleshooting
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156 Results
- 1How do I transfer label or slip templates?
- 2How do I switch to and use the mass storage mode?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4What Android™ mobile application can I use?
- 5How do I connect the printer to my computer via Wi-Fi®?
- 6What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9Print free-length labels with the set length (Linux®)
- 10Using the Communication Settings (for Windows)
- 11Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 12I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 13Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 14How to delete the registry information and files related to the printer driver
- 15How do I install/change the RD roll?
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 19How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20Where can I find my Brother printer's serial number?
- 21I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 22What iOS mobile application can I use?
- 23How do I transfer label templates with P-touch Transfer Express?
- 24How to install the rechargeable Li-ion Battery
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26I have an occasional printing problem.
- 27I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 28I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 29I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 30I cannot print from GIMP on Linux.
- 31Uninstalling the printer drivers (Linux®)
- 32Creating a label with GIMP (Linux®)
- 33Creating a label with OpenOffice (Linux®)
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to open the Devices and Printers window
- 37When printing from an application, the application's "Collate" setting does not work correctly.
- 38How do I disable broadcasting the printer to AirPrint-compatible devices?
- 39Using the Device Settings (for Windows)
- 40How to identify the printer's firmware version
- 41"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 43How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46How do I uninstall the printer driver?
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48How do I clean my machine?
- 49How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 50Will my printer automatically turn itself off?