FAQs & Troubleshooting
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153 Results
- 1How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2How to install the rechargeable Li-ion Battery
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 5How do I install/change the RD roll?
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7Printing is not possible. (USB connection)
- 8(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9How to identify your Operating System (OS) for Windows or Mac
- 10Some of the print options in OpenOffice do not work. (Linux®)
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13How do I connect RJ printer to my computer?
- 14How to delete the registry information and files related to the printer driver
- 15(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 18How do I connect the printer to my computer via Wi-Fi®?
- 19How to connect to a DC power outlet (Optional)
- 20How to charge the rechargeable Li-ion battery
- 21How to connect to an AC power outlet (Optional)
- 22How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 23I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How to use the Paper Size Setup (for Windows)
- 26Using the Communication Settings (for Windows)
- 27Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 30When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 31I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33What Android™ mobile application can I use?
- 34What iOS mobile application can I use?
- 35How do I disable broadcasting the printer to AirPrint-compatible devices?
- 36Using the Printer Setting Tool (for Windows)
- 37Using the Device Settings (for Windows)
- 38How do I switch to and use the mass storage mode?
- 39The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41How do I uninstall the printer driver?
- 42How do I clean my machine?
- 43I have an occasional printing problem.
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 47Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 48How do I transfer label or slip templates?
- 49The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 50I cannot print LibreOffice documents in landscape orientation. (Linux®)