FAQs & Troubleshooting
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90 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How to delete the registry information and files related to the printer driver
- 5I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 6What iOS mobile application can I use?
- 7How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 8The side margins are incorrect.
- 9The printer does not turn on, so I cannot print.
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11How do I connect the printer and my mobile device via Bluetooth®?
- 12This printer is not detected when establishing a Bluetooth® connection.
- 13When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 14I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15How to install Brother software on a computer not connected to the Internet
- 16How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17How do I connect my computer to the printer using the Wireless Direct mode?
- 18Printing from an Android™ device
- 19This printer is not detected when establishing a Wi-Fi® connection.
- 20How do I connect the printer to my computer via Wi-Fi®?
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23The print quality is poor, and the image is too light or dark.
- 24How to identify your Operating System (OS) for Windows or Mac
- 25What is the Label List? (P-touch Editor 5.x for Windows)
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 28I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 29Installing the CUPS wrapper/LPR printer driver (Linux®)
- 30(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How to open the Devices and Printers window
- 32The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 33How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 34How to insert paper
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37How do I create and transfer templates? (for Mac)
- 38I cannot connect my printer to a Windows 11 computer via USB.
- 39Where can I find my Brother printer's serial number?
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41What Android™ mobile application can I use?
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43How to charge the rechargeable Li-ion battery
- 44How do I transfer label templates with P-touch Transfer Express?
- 45What do the indicator lights mean?
- 46Pages don't print.
- 47How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 48How to set up the printer
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50I cannot print LibreOffice documents in landscape orientation. (Linux®)