FAQs & Troubleshooting
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151 Results
- 1I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 2I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 3The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5The printer does not print from my mobile device or does not print correctly.
- 6Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 7Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 8Where can I find my Brother printer's serial number?
- 9The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 10I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 11The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 12A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Where can I download the latest P-touch Editor for Mac?
- 15When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 16How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 17What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 22How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 23I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 26The printer is not connected to my mobile device correctly.
- 27How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 28Using the Printer Setting Tool (for Mac)
- 29How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 30How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 32What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
- 33How do I print multiple lines and change the font size or type for each line? (P-touch Design&Print 2)
- 34Installing the software
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 37Can I use the app with my iPad? (iPrint&Label)
- 38I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 39How to install the rechargeable Li-ion battery
- 40How do I charge the Li-ion battery?
- 41How do I set a tape cassette?
- 42How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 43Why doesn't my machine turn on when the Power button is pressed?
- 44How is the print head cleaning cassette used?
- 45The printed label contains blank horizontal lines.
- 46I cannot connect my printer and print via Bluetooth® on macOS 12.
- 47My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 48The battery will not charge.
- 49What tapes are suitable for QR code printing?
- 50How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)