FAQs & Troubleshooting
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216 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot print after updating the firmware or font data.
- 3How is the print head cleaning cassette used?
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5Where can I find the printer's network settings, such as IP address?
- 6Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 7Open LBX files created in P-touch Editor in Pro Label Tool
- 8How do I connect the printer to my computer via Wi-Fi® using an access point?
- 9What Android™ mobile application can I use?
- 10What iOS mobile application can I use?
- 11Power Supply
- 12I cannot print using a HSe cassette.
- 13P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 14Using the Communication Settings (for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17I cannot print using FLe tape and get an error message.
- 18Adding a custom media size for continuous tape / roll (Linux®)
- 19Installing the software
- 20(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 21Using the Printer Setting Tool (for Mac)
- 22The label does not cut well.
- 23How do I transfer label templates with P-touch Transfer Express?
- 24Creating a label with OpenOffice (Linux®)
- 25(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 27I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 28How do I uninstall the printer driver?
- 29How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 30I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 31Print free-length labels with the set length (Linux®)
- 32Creating a label with GIMP (Linux®)
- 33Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Can I create a label with time&date? (iPrint&Label)
- 36Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 37I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39Printing is not possible. (USB connection)
- 40Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 41Where can I download the latest P-touch Editor for Mac?
- 42When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 43Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 44My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 45I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 48PostScript data cannot be printed or is printed in the text format. (Linux®)
- 49Installing the LPR driver and CUPS wrapper driver (Linux®)
- 50Some of the print options in OpenOffice do not work. (Linux®)