FAQs & Troubleshooting
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195 Results
- 1Can I check the printer's usage log?
- 2How do I connect the printer to my computer via Wi-Fi®?
- 3How can I connect the printer and my Apple mobile device wirelessly?
- 4Using the Printer Setting Tool (for Windows)
- 5The printer stops while printing, or the tape is cut in the middle of the text.
- 6I cannot establish a connection using Wireless Direct.
- 7How to identify your Operating System (OS) for Windows or Mac
- 8How can I connect the printer and my Android™ mobile device wirelessly?
- 9Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 10What do the indicator lights mean?
- 11What Android™ mobile application can I use?
- 12Where can I find the IP addresses of my computer and the printer?
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14What iOS mobile application can I use?
- 15Using the P-touch Utility (for Mac)
- 16What is P-touch Library?
- 17Using the Device Settings (for Windows)
- 18Where can I find the printer's network settings, such as IP address?
- 19How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 20I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 23Printing is not possible. (P-touch Editor5.3 for Mac)
- 24(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26Install BRAdmin Professional 3
- 27Where can I download the latest P-touch Editor for Mac?
- 28Getting ready to use your printer
- 29P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 30I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 31The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 32When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 33Setting up the P-touch labeler
- 34Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 35How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 36The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 37How can I print using Portrait? (iPrint&Label)
- 38(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40How to delete the registry information and files related to the printer driver
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 43How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45Where can I find my Brother printer's serial number?
- 46How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 47When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 48P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 49Half cut labels are printed, although the "Half Cut" option is not selected.
- 50How do I update P-touch Editor?