FAQs & Troubleshooting
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125 Results
- 1How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 2I cannot print using a HSe cassette.
- 3Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 7Printing is not possible. (USB connection)
- 8P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10I get an error message and cannot update the firmware. (Windows 10 or later)
- 11(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 15(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 16How is the print head cleaning cassette used?
- 17I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 18The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 19(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20Where can I find my Brother printer's serial number?
- 21When I try to print the printer information, the red lamp flashes and the print does not start.
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 24Which brands of Ni-MH rechargeable batteries do you recommend?
- 25How can I print without displaying the print monitor screen?
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30Where can I download the latest P-touch Editor for Mac?
- 31Printing is not possible. (P-touch Editor5.3 for Mac)
- 32The tape got jammed or stuck in the printer.
- 33"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 34Can my printer use TZ/TZe tapes?
- 35When printing from an application, the application's "Collate" setting does not work correctly.
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 38The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 39Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 40How to delete the registry information and files related to the printer driver
- 41How to identify your Operating System (OS) for Windows or Mac
- 42How to use the Numbering function (P-touch Editor 5.x for Windows)
- 43I can no longer print from my computer, even though I was able to print previously.
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 47Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 48I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)