FAQs & Troubleshooting
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372 Results
- 1The color of your printouts is not what you expected
- 2Replace the Toner Cartridge
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Replace Drum
- 5Paper is Jammed in the Back of the Machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 10Paper is Jammed in the Paper Tray
- 11How to identify your Operating System (OS).
- 12Restrict changing machine settings for users.
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Drum !
- 17Replace Fuser
- 18Vertical colored streaks or bands appear on the page
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21Send an Email with User Authentication
- 22I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 23Condensation
- 24Drum End Soon
- 25Restrict Specific Machine Settings
- 26Customize the Home Screen for ease of use.
- 27Replace the Belt Unit
- 28Toner scatter or toner stain
- 29Paper is Jammed in the MP tray
- 30Clean the Scanner
- 31White streaks or bands down the page
- 32Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 33Forward Incoming Faxes to Another Machine
- 34Install the Tower Tray Unit.
- 35Manage Your Network Machine Securely Using Web Based Management
- 36Reset the Drum Counter
- 37Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39What is Brother iPrint&Scan?
- 40What is Brother Web Connect?
- 41Reset Your Brother Machine
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 44Can I print in monochrome if one of the color toners run out?
- 45Add your Brother machine with AirPrint (macOS)
- 46Check the remaining ink or toner level (Linux)
- 47"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 48I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 49I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 50Send or Receive an Email Securely Using SSL/TLS