FAQs & Troubleshooting
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368 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 3When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 4(Video) Load A4/Letter paper
- 5Replace Drum
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Curled or wavy
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Adjust color settings by using the custom setting in the printer driver
- 10Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 11Load and Print Labels Using the MP Tray
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13Replace the Waste Toner Box
- 14Replace the Toner Cartridge
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 17Load Paper in the Paper Tray
- 18Load and Print Envelopes Using the MP Tray
- 19Store Incoming Faxes in the Machine's Memory
- 20(Video) Set up your Brother machine
- 21(Video) Load an Envelope (MP Tray)
- 22The printer status is Offline or Paused.
- 23I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 24Ghost
- 25Vertical colored streaks or bands appear on the page
- 26Load Paper in the Multi‑purpose Tray (MP Tray)
- 27Combine multiple scanned documents into a single file with PaperPort™
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29What is Brother Web Connect?
- 30The color of your printouts is not what you expected
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Set up a Scan to FTP Profile
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Use Universal Print (Windows)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Change the Setting Lock Password
- 37Enable the Brother machine's network interface.
- 38(Video) Unpack your Brother machine
- 39What is AirPrint?
- 40Change the printer driver settings (Windows/macOS)
- 41Registration or Registration failed.
- 42Scan multiple pages into one file instead of each scan being saved as a separate file.
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 44Secure Print (Mac)
- 45Toner scatter or toner stain
- 46Colors are light or faint on the whole page
- 47Set the Setting Lock Password
- 48Check the firmware version.
- 49I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 50What is the default password for my Brother machine?