FAQs & Troubleshooting
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289 Results
- 5103/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5203/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5327/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5430/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 5530/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 5630/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5729/10/2019Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 5829/10/2019Large characters are printed incorrectly. (Linux)
- 5929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6023/10/2019To install the printer driver easily using a tool. (Linux)
- 6123/07/2019Colored streaks or bands down the page
- 6223/07/2019Scan a document into PaperPort™ using the TWAIN driver
- 6310/07/2019Replace Drum
- 6419/06/2019Wireless setup is requesting a WPS PIN to complete the setup
- 6514/06/2019Install the built-in drivers (For Windows 8 or later)
- 6612/06/2019Uninstall printer drivers (Linux)
- 6722/05/2019I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 6821/05/2019I can print but cannot scan via network. (For Mac)
- 6917/05/2019The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 7011/04/2019I can print but cannot scan via network. (For Windows)
- 7103/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 7203/04/2019Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7311/03/2019Correct Color Print Alignment (Color Registration)
- 7407/03/2019Download a file from the "Downloads" section and save it to Windows 10 computer.
- 7507/03/2019What is Brother iPrint&Scan?
- 7629/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 7729/01/2019I'm using Ubuntu 11.10. I cannot use Fax-modem(brfaxmodem Ver1.1.1-1). (Linux)
- 7829/01/2019I installed scan-key-tool, but it does not work. (Linux)
- 7929/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 8029/01/2019Command List of brscan. (Linux)
- 8129/01/2019Uninstall the scanner driver. (Linux)
- 8229/01/2019Uninstall Scan-key-tool. (Linux)
- 8329/01/2019How to Scan-to-XXXX. (XXXX is Scan-key-tool feature.) (Linux)
- 8424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8524/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8624/01/2019I'm using Gentoo Linux and I receive the following error message:" Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory". (where XXXXX is your Brother product name) (Linux)
- 8724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8921/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9020/12/2018What is Storage PC Print Data using Active Directory®? (Windows)
- 9120/12/2018Send Scanned Data to an Email Server
- 9220/12/2018Configure and use the Scan to Network feature (For Windows)
- 9320/12/2018Configure and use the Scan to FTP feature
- 9420/12/2018What is Brother Web Connect?
- 9520/12/2018I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 9620/12/2018Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 9720/12/2018Scan a text document and convert it into a text file using the Scan button on my Brother machine
- 9820/12/2018I just setup my Brother machine and my printed pages are light or faded on one side.
- 9920/12/2018Receive faxes on the computer for Windows (PC-FAX Receive)
- 10020/12/2018Cartridge Error