FAQs & Troubleshooting
Latest |
290 Results
- 5130/06/2022I can print but cannot scan via network. (For Mac)
- 5230/06/2022Check the Node Name of the Brother machine
- 5330/06/2022Scan a document into PaperPort™ using the TWAIN driver
- 5423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5531/05/2022Configure and use the Scan to Network feature (For Windows)
- 5609/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5725/04/2022Where can I find my Brother machine's serial number?
- 5820/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6011/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6107/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6201/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6324/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6424/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6517/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6610/03/2022Drum !
- 6714/12/2021Print both sides of paper or a booklet automatically
- 6815/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6915/11/2021Set up your Brother machine on a wireless network.
- 7010/11/2021Open the Control Panel (For Windows)
- 7114/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7212/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7330/09/2021I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7418/05/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7519/03/2021I get a TS error when trying to print on a wireless network.
- 7619/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7702/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7822/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 7916/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 8027/01/2021Adjust color settings by using the custom setting in the printer driver
- 8129/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8224/12/2020Printing/ Scanning with the Cloud
- 8324/12/2020Printing/ Scanning with a mobile device
- 8424/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8524/12/2020Set the Brother machine to prevent public access to certain features
- 8615/10/2020Install PaperPort™ 12SE onto Windows 10.
- 8714/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8827/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8916/07/2020Cannot print after a Windows 10 update (June 2020)
- 9006/07/2020Scan using XSane or GIMP (Linux)
- 9106/07/2020Important points for specifying the scan area (Linux)
- 9206/07/2020What driver package format is supported by my Linux distribution?
- 9302/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9402/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9513/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9611/05/2020Enable the Brother machine's network interface.
- 9706/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9806/04/2020Delete a network scanner entry. (Linux)
- 9906/01/2020When I print images, the quality is not good (Linux)
- 10025/12/2019Protect your Brother machine against unauthorised access over the network