FAQs & Troubleshooting
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365 Results
- 1Replace the Toner Cartridge
- 2Replace Drum
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5Set up your Brother machine on a wireless network.
- 6Replace Laser
- 7Paper is Jammed in the Back of the Machine
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Scan Using Secure Function Lock 3.0
- 11Change Memory Receive Options
- 12(Video) Load A4/Letter paper
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 15The color of your printouts is not what you expected
- 16White streaks or bands down the page
- 17Vertical colored streaks or bands appear on the page
- 18I cannot find some options in the Print dialog box (macOS 11 or later)
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 21Scan from the Brother iPrint&Scan application using Windows Phone.
- 22Use Universal Print (Windows)
- 23What driver package format is supported by my Linux distribution?
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Turn Off Memory Receive
- 26Easy Scan to E-mail
- 27Configure the Store Print Log to Network Settings Using Web Based Management
- 28Enable the Brother machine's network interface.
- 29What is AirPrint?
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31How to identify your Operating System (OS).
- 32What is Brother Web Connect?
- 33Adjust the Machine's Volume
- 34Carry out calibration to improve the color density
- 35Wrinkled printout
- 36Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 37Clean the Drum Unit
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39Set the Date and Time Using Web Based Management
- 40Install a Certificate on Your Brother Machine
- 41Load and Print Envelopes Using the MP Tray
- 42Load and Print Labels Using the MP Tray
- 43(Video) Set up your Brother machine
- 44(Video) Connect telephone line and power cords
- 45(Video) Load an Envelope (MP Tray)
- 46Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 47A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Reduce Printing Noise
- 50I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.