FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Ghosting images
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Paper is Jammed in the Back of the Machine
- 4Poor fixing
- 5Toner specks
- 6Lines across the page
- 7What driver package format is supported by my Linux distribution?
- 8How to identify your Operating System (OS).
- 9Discover the MAC address of the Brother network card
- 10(Video) Paper is Jammed in the Paper Tray
- 11Install the optional lower tray
- 12I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 13I cannot print on a wireless (Wi-Fi) network (Mac)
- 14I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 15What is the default password for my Brother machine?
- 16A security warning appears when accessing Web Based Management via HTTPS.
- 17I cannot print full-page photos or images using Email Print.
- 18(Video) Remove Small Scraps of Paper Jammed in the ADF
- 19The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 20Media Type Mismatch or Media Mismatch
- 21Install the Brother Mobile Connect application (for mobile device)
- 22What is the Network Shared printing?
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24What is the recommended paper?
- 25I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 26Open the Status Monitor (Windows)
- 27I cannot print from my computer via USB.
- 28The downloaded driver's name is different from my machine's name. (Linux)
- 29The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 30Control Printer Driver settings (only available for Windows)
- 31Enable the Brother machine's network interface.
- 32My Brother machine could not be found over the network when I installed drivers on my computer.
- 33(Video) Set up your Brother machine
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Cannot Print ##
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 37What is the default password for my BRAdmin or Web Based Management?
- 38In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 39Drum !
- 40When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 41(Video) Paper is Jammed in the MP tray
- 42Can I send a print job to multiple machine email addresses using Email Print?
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44Change the brscan5 scan settings using XSane (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48Firewall port requirements of the Scan Key Tool (Linux)
- 49Open the Control Panel (For Windows)
- 50The scanning speed is slow when scanning from my machine. (Windows)