FAQs & Troubleshooting
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340 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Load A4/Letter paper
- 3Reduce Toner Consumption
- 4Change the printer driver settings (Windows/macOS)
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Print on Both Sides of the Paper (Windows®)
- 8Protect your Brother machine against unauthorised access over the network
- 9Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 10I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 11White spots or black spots at 94 mm (3.7 in.) intervals
- 12Paper is Jammed in the Back of the Machine
- 13Replace Drum
- 14What kind of envelopes and labels are recommended for printing?
- 15Register the IC card for user authentication in Secure Function Lock
- 16Print as a Poster (Windows®)
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19Delete print jobs from the print queue.
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21Use a Macro from Your Computer (Windows®)
- 22Reset the Network Settings to the Factory Settings
- 23What is the default password for my Brother machine?
- 24Send a fax using PC-FAX with LPD/LPRng (Linux)
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 28Install a Certificate on Your Brother Machine
- 29(Video) Unpack your Brother machine and install the toner cartridge
- 30(Video) Connect telephone line and power cords
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 33Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 34Select Receive mode.
- 35Use voice mail on the same line as my Brother machine.
- 36I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38Size Error DX or Size Error 2-sided
- 39Paper is Jammed inside the Machine
- 40What is Distinctive Ring and how do I program it?
- 41I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 42Install the optional lower tray
- 43What is the recommended paper?
- 44Black lines down the page
- 45Command List of brscan. (Linux)
- 46Turn Setting Lock On
- 47Create a Self-signed Certificate
- 48Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 49Set up your Brother machine on a wireless network.
- 50Change machine settings from your computer.