FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Paper is Jammed in the MP tray
- 3I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5What is the default password for my Brother machine?
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7(Video) Paper is Jammed inside the Machine
- 8I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 9Protect your Brother machine against unauthorised access over the network
- 10What is the default password for my BRAdmin or Web Based Management?
- 11(Video) Paper is Jammed in the Back of the Machine
- 12(Video) Paper is Jammed in the Paper Tray
- 13What is the recommended paper?
- 14Ghosting images
- 15I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Discover the MAC address of the Brother network card
- 18Change the printer driver settings (Windows)
- 19The scanning speed is slow when scanning from my machine. (Windows)
- 20(Video) Set up your Brother machine
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Toner specks
- 23Add your Brother machine with AirPrint (macOS)
- 24Configure and use PC-FAX (CUPS) (Linux)
- 25Export an address book and import it to another machine
- 26Out of Memory
- 27When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 28Send a fax using PC-FAX with LPD/LPRng (Linux)
- 29Open the Control Panel (For Windows)
- 30I cannot print from my computer via USB.
- 31I cannot connect my machine to a Windows 11 computer via USB.
- 32I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 33A security warning appears when accessing Web Based Management via HTTPS.
- 34What driver package format is supported by my Linux distribution?
- 35When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 36I installed scan-key-tool, but it does not work. (Linux)
- 37Command List of brscan. (Linux)
- 38I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40I cannot print using my Brother machine on a wired network (Windows/macOS)
- 41I cannot print on a wireless (Wi-Fi) network (Mac)
- 42Enable the Brother machine's network interface.
- 43My Brother machine could not be found over the network when I installed drivers on my computer.
- 44"Offline" appears on the Status Monitor. (Windows)
- 45Where can I find my Brother machine's serial number?
- 46Lines across the page
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48Black lines down the page
- 49I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 50Configure and use the Scan Key Tool (Linux)