FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2The printer status is Offline or Paused.
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Paper is Jammed in the Paper Tray
- 5I cannot print using my Brother machine on a wired network (Windows/macOS)
- 6Media Type Mismatch or Media Mismatch
- 7What driver package format is supported by my Linux distribution?
- 8Toner specks
- 9No Toner
- 10Out of Memory
- 11(Video) Paper is Jammed in the Back of the Machine
- 12(Video) Paper is Jammed inside the Machine
- 13Use Universal Print (Windows)
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Add your Brother machine with AirPrint (macOS)
- 16Can I send a print job to multiple machine email addresses using Email Print?
- 17When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 18I am unable to print from a client PC to a printer on a print server. (Linux)
- 19Set Telephone Line Compatibility for Interference and VoIP Systems
- 20Update the Driver or Firmware for your Brother machine
- 21I cannot print on a wireless (Wi-Fi) network (Mac)
- 22(Video) Remove Small Scraps of Paper Jammed in the ADF
- 23(Video) Document is Jammed under the Document Cover
- 24Install the Brother Mobile Connect application (for mobile device)
- 25Delete print jobs from the print queue.
- 26What is the default password for my BRAdmin or Web Based Management?
- 27Toner Low or Prepare New Toner Cartridge
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 30A security warning appears when accessing Web Based Management via HTTPS.
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32(Video) Set up your Brother machine
- 33"Offline" appears on the Status Monitor. (Windows)
- 34Poor fixing
- 35(Video) Paper is Jammed in the MP tray
- 36Black lines down the page
- 37The scanning speed is slow when scanning from my machine. (Windows)
- 38Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 39I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 40I cannot print full-page photos or images using Email Print.
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42Configure the Scan to Email Feature (Linux)
- 43Export an address book and import it to another machine
- 44Check the remaining ink or toner level (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Important points for specifying the scan area (Linux)
- 47Set up your Brother machine on a wireless network (Windows/macOS)
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50(Video) Document is Jammed in the Top of the ADF Unit