FAQs & Troubleshooting
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340 Results
- 1(Video) Replace the Toner Cartridge
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Replace the Drum Unit
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 8Adjust color settings by using the custom setting in the printer driver
- 9How to identify your Operating System (OS).
- 10Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 11Uneven color density across the page
- 12Scan Using Secure Function Lock 3.0
- 13Calibrate Colour Output
- 14Easy Scan to E-mail
- 15Configure the Store Print Log to Network Settings Using Web Based Management
- 16Print as a Poster (Windows)
- 17Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 18Replace the Waste Toner Box
- 19Set Telephone Line Compatibility for Interference and VoIP Systems
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22Wrinkled printout
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Replace PF Kit xx
- 25The printer status is Offline or Paused.
- 26Replace the Belt Unit
- 27Set up your Brother machine on a wireless network.
- 28Load Paper in the Paper Tray
- 29Clean the Drum Unit
- 30I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Turn Off Memory Receive
- 34(Video) Set up your Brother machine
- 35Print Unable ##
- 36Paper is Jammed in the Back of the Machine
- 37Curled or wavy
- 38Blank page or some colors are missing.
- 39Large characters are printed incorrectly. (Linux)
- 40Add your Brother machine with AirPrint (macOS)
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42Check the remaining ink or toner level (Linux)
- 43Load Documents in the Automatic Document Feeder (ADF)
- 44Set up a Scan to FTP Profile
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Toner Error
- 48Size Error DX or Size Error 2-sided
- 49Toner Low
- 50(Video) Connect telephone line and power cords