FAQs & Troubleshooting
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334 Results
- 1(Video) Replace the Toner Cartridge
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot print using my Brother machine on a wireless network (Mac)
- 4Brother iPrint&Scan cannot find my Brother machine (macOS)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Can I print in monochrome if one of the color toners run out?
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Scan Using Secure Function Lock 3.0
- 11What is Brother iPrint&Scan?
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Paper is Jammed Inside the Machine
- 14Paper is Jammed in the Paper Tray
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Set Telephone Line Compatibility for Interference and VoIP Systems
- 17The color of your printouts is not what you expected
- 18(Video) Set up your Brother machine
- 19Paper is Jammed in the Back of the Machine
- 20Setup a Brother machine on a wireless (Wi-Fi) network.
- 21(Video) Connect telephone line and power cords
- 22Replace PF Kit xx
- 23Replace the Belt Unit
- 24Replace Fuser
- 25Paper is Jammed in the Manual Feed Slot
- 26Scan multiple pages into one file instead of each scan being saved as a separate file.
- 27Document Jam
- 28Replace the Waste Toner Box
- 29Replace the Drum Unit
- 30Colors are light or faint on the whole page
- 31Curled or wavy
- 32When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 33(Video) Load an Envelope (Manual Feed Slot)
- 34Set the F/T Ring Time (Fast Double-ring)
- 35Set the Number of Rings Before the Machine Answers (Ring Delay)
- 36No Waste Toner
- 37No Paper MP
- 38Use voice mail on the same line as my Brother machine.
- 39Uneven color density across the page
- 40Manual Feed
- 41Ghosting images
- 42White spots
- 43Load Documents in the Automatic Document Feeder (ADF)
- 44Easy Scan to E-mail
- 45Small Paper
- 46Toner Error
- 47No Paper / No Paper T1
- 48Cover is Open
- 49Secure Print (Windows®)
- 50Drum End Soon