FAQs & Troubleshooting
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138 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 4What is the default password for my BRAdmin or Web Based Management?
- 5Document Jam
- 6One or more of my colors are not printing (blank).
- 7Add your Brother machine with AirPrint (macOS)
- 8Paper Size Mismatch
- 9I cannot print on a wireless (Wi-Fi) network (Mac)
- 10(Video) Set up your Brother machine
- 11How to identify your Operating System (OS).
- 12The printer status is Offline or Paused.
- 13No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 14Printer Jam or Paper Jam
- 15Replace Ink
- 16What is the default password for my Brother machine?
- 17When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 18Enable the Brother machine's network interface.
- 19Cannot Detect Ink Volume
- 20Ink Low
- 21What driver package format is supported by my Linux distribution?
- 22Check the Print Alignment from Your Brother Machine
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24(Video) Print a long paper
- 25I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27How Brother inkjet printers measure remaining page yields
- 28I cannot print using my Brother machine on a wired network (Windows/macOS)
- 29Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 30Load Documents in the Automatic Document Feeder (ADF)
- 31Delete print jobs from the print queue.
- 32Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 33Cannot Scan XX or Unable to Scan XX
- 34I cannot scan via network.
- 35Reset the Network Settings to Factory Default
- 36What is the recommended paper?
- 37Uninstall the Brother Software and Drivers (Windows)
- 38Print the Network Configuration Report
- 39Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 40Command List of brscan. (Linux)
- 41Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 42Check the firmware version.
- 43Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 44When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 45I am experiencing issues sending a fax.
- 46I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 47I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 48I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50I cannot install the driver when using the Driver Install Tool. (Linux)