FAQs & Troubleshooting
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316 Results
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2Paper Tray #1 not detected/ Paper Tray #2 not detected
- 3Paper Size Mismatch
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Check the Print Quality
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13What driver package format is supported by my Linux distribution?
- 14(Video) Load A4/Letter paper
- 15No Paper / No Paper Fed
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17Document Jam
- 18How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21How to identify your Operating System (OS).
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23Change the printer driver settings (Windows/macOS)
- 24Confirm that a FAX I sent was received correctly.
- 25Correct the Paper Feed to Clear Vertical Lines
- 26Check the Print Alignment from Your Brother Machine
- 27Print as a Poster (Windows®)
- 28Other Problems
- 29Load Documents on the Scanner Glass
- 30Load Paper in the Multi-purpose Tray (MP Tray)
- 31(Video) Install Ink Cartridges
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 34Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 35Cannot Detect
- 36Remote Retrieval Commands
- 37Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 38Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 39(Video) Load A3/Ledger paper
- 40Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 41Open the Control Panel (For Windows)
- 42Set up a Scan to Network Profile
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44Select Receive mode.
- 45Ink Low
- 46Paper Jam
- 47Reset the Network Settings to Factory Default
- 48Large characters are printed incorrectly. (Linux)
- 49Install BRAdmin Professional 3
- 50I installed scan-key-tool, but it does not work. (Linux)