FAQs & Troubleshooting
Popular |
384 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Paper Jam
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 6Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 9One or more of my colors are not printing (blank).
- 10How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 11When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 12I cannot remove red-eye.
- 13I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 16The edge of glossy paper is smudged.
- 17The printer status is Offline or Paused.
- 18I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 19Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 20Cannot print after a Windows 10 update (June 2020)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 23Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 24Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 25What is Distinctive Ring and how do I program it?
- 26Improve poor print quality.
- 27I still receive the error message "Paper Jam" after I removed the jammed paper.
- 28My printed pages and received faxes are cut off.
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30Print using only the black ink cartridge when the Color cartridges have run out.
- 31I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 32Is there any way to reduce Ink consumption?
- 33How do I factory reset the network settings?
- 34Printing result in Windows Photo Viewer is light.
- 35I can print but cannot scan via network. (For Windows)
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40Scan from the Brother iPrint&Scan application using Windows Phone.
- 41"Offline" appears on the Status Monitor.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 45No Paper Fed
- 46When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 47I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 48Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 49Replace Ink
- 50How do I load envelopes into my machine?