FAQs & Troubleshooting
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333 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Replace Ink
- 3Wireless setup is requesting a WPS PIN to complete the setup
- 4ControlCenter3 displays a blank screen at startup (Windows)
- 5Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 10Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 11My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 12I cannot install the driver when using the Driver Install Tool. (Linux)
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15What driver package format is supported by my Linux distribution?
- 16When printing documents the characters appear ghosted, blurry, or doubled.
- 17Change the number of times my Brother machine rings before it answers.
- 18Scan and save a document in PDF format (Scan to File)
- 19Can I use voice mail on the same line as my Brother machine?
- 20Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 21One or more of my colors are not printing (blank). What can I do?
- 22When I print, the pages are smudged with ink. What should I do?
- 23How do I clean the Scanner to improve the copy or fax quality?
- 24How do I load envelopes into my machine?
- 25Scan using XSane or GIMP (Linux)
- 26I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 27I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29I cannot print using my Brother machine on a wireless network (Windows)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 33The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Load photo paper into my machine.
- 38Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 39Can I use AirPrint with my Brother machine?
- 40The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 41Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 42How do I know which receive mode to select?
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 46No Paper Fed
- 47Can I transfer faxes to the PC when my machine has a mechanical problem?
- 48The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 49I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 50When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.