FAQs & Troubleshooting
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333 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is Brother iPrint&Scan?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Load paper in the paper tray
- 10Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 11Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 14Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 15Change the number of times my Brother machine rings before it answers.
- 16One or more of my colors are not printing (blank). What can I do?
- 17Stop my Brother machine from automatically redialing a number.
- 18Configure a cover page for PC-FAX.
- 19Protect your Brother machine against unauthorised access over the network
- 20Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 22Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 23Delete numbers stored in my Brother machine's Caller ID History.
- 24How do I know which receive mode to select?
- 25Can I print from or scan to Android™ Smartphone?
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27Scan and save a document in PDF format (Scan to File)
- 28Can I use voice mail on the same line as my Brother machine?
- 29Where is the USB port on the machine?
- 30How do I factory reset the network settings?
- 31Enable the Brother machine's network interface.
- 32When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 33What driver package format is supported by my Linux distribution?
- 34A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 35Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 36How do I know which side up my photo paper should be in the tray?
- 37When I print, the pages are smudged with ink. What should I do?
- 38Paper Jam
- 39Replace Ink
- 40I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 41How do I load envelopes into my machine?
- 42When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 47I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 48I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.