FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Paper Size Mismatch
- 5What driver package format is supported by my Linux distribution?
- 6Set up your Brother machine on a wireless network (Windows/macOS)
- 7Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 10I cannot print on a wireless (Wi-Fi) network (Mac)
- 11What is the default password for my BRAdmin or Web Based Management?
- 12What is the recommended paper?
- 13(Video) Set up your Brother machine
- 14Replace Ink
- 15How to identify your Operating System (OS).
- 16Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 19Check the Print Alignment from Your Brother Machine
- 20Install Starter Ink
- 21Change the printer driver settings (Windows)
- 22Cannot Print XX or Print Unable XX
- 23Print using only the black ink cartridge when the Color cartridges have run out.
- 24One or more of my colors are not printing (blank).
- 25Printer Jam or Paper Jam
- 26I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 27Firewall port requirements of the Scan Key Tool (Linux)
- 28Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 29I cannot scan via network.
- 30I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 31What is the default password for my Brother machine?
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33Add your Brother machine with AirPrint (macOS)
- 34Export an address book and import it to another machine
- 35Command List of brscan. (Linux)
- 36How Brother inkjet printers measure remaining page yields
- 37Telephone Line Interference/VoIP.
- 38Paper is Jammed in the Front of the Machine
- 39Load Documents in the Automatic Document Feeder (ADF)
- 40Sleep
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42Improve poor print quality.
- 43Reset the Network Settings to Factory Default
- 44I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 45Configure the Scan to Email Feature (Linux)
- 46The downloaded driver's name is different from my machine's name. (Linux)
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48Send a fax using PC-FAX with LPD/LPRng (Linux)
- 49Update the Driver or Firmware for your Brother machine
- 50Change the Print Options to Improve Your Print Results