FAQs & Troubleshooting
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343 Results
- 1(Video) Load A3/Ledger paper
- 2(Video) Load A4/Letter paper
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Clean the Paper Pick-up Rollers for Paper Tray #2
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Unpack your Brother machine
- 7A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 8Check the Print Alignment from Your Brother Machine
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10The printer status is Offline or Paused.
- 11I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 12About Envelopes
- 13Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15I cannot print on a wireless (Wi-Fi) network (Windows)
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17Print as a Poster (Windows)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19(Video) Connect telephone line and power cords
- 20What is Brother iPrint&Scan?
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 23Print using only the black ink cartridge when the Color cartridges have run out.
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29Correct the Paper Feed to Clear Vertical Lines
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31Store Incoming Faxes in the Machine's Memory
- 32Reset the Network Settings to Factory Default
- 33My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 34I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36The downloaded driver's name is different from my machine's name. (Linux)
- 37I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 38"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40Check the Print Quality
- 41Load Envelopes in Paper Tray #1
- 42Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 45Install the starter ink cartridges
- 46Cannot Detect Ink Volume
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48Reduce Printing Noise
- 49The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 50Confirm that a FAX I sent was received correctly.