FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Check the Print Alignment from Your Brother Machine
- 3Install the Brother Mobile Connect application (for mobile device)
- 4Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6Install Starter Ink
- 7What is the default password for my BRAdmin or Web Based Management?
- 8The scanning speed is slow when scanning from my machine. (Windows)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Document Jam
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Add your Brother machine with AirPrint (macOS)
- 13Telephone Line Interference/VoIP.
- 14Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 15Cannot Print XX or Print Unable XX
- 16Improve poor print quality.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Cannot print after a Windows 10 update (June 2020)
- 19Change the Print Options to Improve Your Print Results
- 20Check the Print Quality
- 21Load Documents in the Automatic Document Feeder (ADF)
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23(Video) Set up your Brother machine
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25The printer status is Offline or Paused.
- 26Ink Low
- 27No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 28Paper Size Mismatch
- 29Cover is Open
- 30One or more of my colors are not printing (blank).
- 31Replace Ink
- 32What is the recommended paper?
- 33Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 34What is the default password for my Brother machine?
- 35Export an address book and import it to another machine
- 36I cannot print using my Brother machine on a wired network (Windows/macOS)
- 37Access Web Based Management
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Enable the Brother machine's network interface.
- 40I cannot install the driver when using the Driver Install Tool. (Linux)
- 41I cannot connect my machine to a Windows 11 computer via USB.
- 42When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 43What driver package format is supported by my Linux distribution?
- 44I get a TS error when trying to print on a wireless network.
- 45Document is Jammed in the Top of the ADF Unit
- 46Print using only the black ink cartridge when the Color cartridges have run out.
- 47I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 48I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 49I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 50I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)